Tired of Sales Turnover? Here’s Why It’s Happening And How to Fix It
Tired Of Sales Talent Turnover? Why It's Happening And How To Fix it!
Watch this short video to get the most important part to reducing turnover right - Hiring The Right People In the First Place! 👆
You invest time, energy, and money into hiring a salesperson.
They look the part. Say the right things. You’re sold.
Then, six months in they’re either gone, underperforming, or disrupting your team dynamic.
Sound familiar?
High turnover in sales teams isn’t just expensive - it’s exhausting.
It impacts culture, drains morale, and steals your focus from what you should actually be doing: building, scaling, and leading.
So how do you fix it?
Here’s the truth most businesses overlook:
Reducing turnover starts way before onboarding.
It starts with
who you hire, why you hire them, and how you set them up to succeed.
Let’s break it down.
1. Don’t Be Fooled by “Same Industry, Knows Our Product”
This is the biggest trap I see.
You meet a candidate from your industry, they speak your language, they’ve sold similar products, and they’re asking for the same base salary or maybe $10K more. Seems like a no-brainer, right?
🚨 Red flag.
If they’re truly a high performer, they should already be earning at least 40% more than their base in commission. Why would they leave a role they’re dominating… to do the same job for the same pay?
In most cases, they wouldn’t.
So who are you actually hiring?
Likely someone who knows how to
interview well, but
perform poorly.
And now you’ve onboarded someone who:
- Can’t sell
- Has no hunger
- Disrupts the team
- Leaves in 6 months
💡
Instead, focus on sales competence, not just industry familiarity.
The best hires are those with proven ability to
prospect, sell, close, and build trust,
regardless of product.
2. Understand What Actually Motivates Salespeople Today
Let’s get one thing clear:
Most of the market is no longer commission-driven.
Security, safety, and a reliable income -
that’s what drives today’s high performers.
With the rising cost of living and market uncertainty, commission-heavy packages
feel like a gamble.
A strong base = peace of mind = better performance.
So if you’re worried about losing a top performer?
Pay them more on base.
If you’re hiring but can’t afford a high base?
Look outside your industry.
Find someone hungry to break in. Someone with
raw sales talent and
drive.
These people often
outperform those with industry experience, because they’ve got something to prove.
Salespeople who are motivated by commission are usually entrepreneurial, likely to start their own business or side hustle any minute. They're here, there and everywhere. I was one of those people and honestly I wouldn't hire me! Id' say roughly 20% of salespeople are in this bracket and if you focus on this talent pool they're likely to add to your high turnover.
3. Get Onboarding Right Or Risk Losing Them Early
The first few weeks can make or break your new hire.
Onboarding should be:
- Structured, but not overwhelming
- Drip-fed, not dumped
- Built to help them win early
Give them clarity, context, and confidence.
Not confusion and chaos.
And be realistic about early performance. If they’re not flying in month one, that’s not always a red flag, it’s normal. Focus on effort, mindset, and how quickly they’re learning.
4. Make Commissions Simple and Transparent
If your commission structure sounds like a puzzle, expect frustration.
Salespeople don’t want to guess what they’re earning.
Keep it:
- Clear
- Simple
- Fair
The more confident they are in what they can earn, the harder they’ll work for it. As mentioned earlier, base salary is more important these days as career salespeople value this more than comms. However, they still want a carrot to chase, be clear on what attaining that carrot looks like.
5. Build a Culture Where Salespeople Feel Valued
This is the part many leaders miss.
Salespeople want to feel important.
Not just in terms of money but in their
contribution to the mission.
Put yourself in their shoes.
- Recognize them beyond revenue.
- Challenge them with empathy.
- Celebrate their effort, not just their wins.
- Help them grow personally and professionally.
Especially when someone’s struggling, and they’ve shown high performance before, don’t jump to judgment.
Get curious. Understand the human. Then help them build momentum again.
A small win can reignite a fire.
6. Invest in Ongoing Training and Growth Opportunities
Turnover often happens when people feel stuck.
Want to keep great people?
- Coach them.
- Train them.
- Show them what’s next.
People stay where they feel they can
grow.
It’s that simple.
Why This Really Matters
This isn’t just about keeping your sales team intact.
It’s about building something that lasts.
It’s about creating a team you can trust.
It’s about reducing chaos so you can lead with confidence.
Because the more your people stay and perform,
…the more time you get back
…the more control you regain
…and the more freedom you earn to build the business and life you actually want.
Want to build a sales team that performs and sticks around?
That’s what I help with.
A+CHEC™ talent. Athlete mindset. High performance. Low drama.
Let’s talk.
News
